Headsmart Rehab Ltd provides services to young and older adults with brain injury, neurological conditions, orthopaedic injuries and polytrauma.
We mainly cover the following regions:
Our services are delivered in accordance with policies and procedures which ensure a consistently high quality of service delivery.
More details related to our service objectives, definition, delivery process and quality can be found in our information packs.
INITIAL NEEDS ASSESSMENTS
We complete initial needs assessments under unilateral instruction, or joint instruction under The Rehabilitation Code.
Our assessments follow a process that ensures all areas of an individual's circumstances and needs are considered in comprehensive, appropriate depth. This includes gathering information directly from the client and significant others, liaising with involved services and reviewing medical records and reports if available.
Our assessment reports are written in a format which clearly links identified needs to an initial case management plan and a full initial rehabilitation cost plan for a defined period.
REHABILITATION CASE MANAGEMENT
We provide case management services pre and post settlement of personal injury or clinical negligence claims.
Our case management service centres on the development of a Specified Measurable Achievable Realistic Timed rehabilitation plan with the involvement of the client, significant others and key services.
Regular contact is maintained with referrers throughout the case management service. Formal progress reports are provided at timely intervals depending on the individual case.
Our service is extremely responsive and we are always available to provide information, answer queries or talk through concerns.
Case management services are charged at an hourly rate.
Clients often require a support package to facilitate successful goal outcomes as part of their rehabilitation towards greater independence. Others may require 24/7 care due to the severity of their needs, whilst many will require a well-planned combination of care and rehabilitative support.
Headsmart Rehab Ltd is committed to ensuring that every care/support package put in place during the course of the client’s case management and rehabilitation programme provides the best solution for the client depending on their individual circumstances.
We consider the needs of each client on an individual basis to ensure the most appropriate source of care or support is put in place. This may mean using ‘agency’ support or supporting the client to employ support workers directly. There are numerous factors to consider when deciding which is the most appropriate method through which to appoint support workers.
Whilst Headsmart Rehab Ltd does not employ support workers within our organisation, we are able to undertake all recruitment and employment related activity on behalf of our clients or their representatives, should they wish to directly employ support workers.
‘Agency’ support is sometimes perceived as an ‘inferior’ source of support, with visions of a different support worker going in to the client’s home from one shift to another and support workers being paid the minimum wage. However, there are a number of agencies, especially those providing specialist brain injury support (but also some small hidden ‘gems’ found locally when researching) which are able to provide a designated, high calibre of support worker on a continual basis. These agencies may also recruit directly for a client if they do not have any existing support workers that are a suitable ‘match’ to the client. It is possible to negotiate payment terms with agencies to attract suitable support workers.
Ultimately, each individual client and case is unique and the case manager will support the client and significant others to make decisions about support. As with all aspects of case management, options and services required to meet the client’s support needs will be evaluated with the aim of promoting quality cost effective outcomes.
BRAIN INJURY TRAINING